Berco express south africa



Keywords: berco express south africa
Description: Berco Express has provided a variety of logistic services to South African firms and its international trade partners since 1992.

Berco Express has provided a variety of logistic services to South African firms and its international trade partners since 1992. The company has evolved over the years to offer a broad range of services including clearing and forwarding, active warehousing, through to domestic and international courier services. It operates from 15 branches and four warehouses around the country.

In December 2011 Aramex, the global logistics and transportation solutions provider, completed the full acquisition of Berco Express.

Relationships with its customers are crucial in Berco’s strategy and these relationships need constant development. The Berco mantra of ‘constant never-ending improvement’ sees Berco continually striving to add value to customers and helping them to achieve competitive advantages through supply chain optimisation. Staff selection is optimised using various psychometric tools. When staff are able to perform in a position where their strengths and personality profiles are most suited, they feel truly motivated and able to deliver incredible results. The Berco leadership team realises that every individual is different and the staff are lead on an individualistic basis. This means leaders are required to slightly vary their styles according to what would best motivate and help the different personalities under them perform at their best.

Looking ahead, Berco Express has identified a need for private consumers (non corporate) to get easy access to courier services at a reasonable price. The Berco solutions team designed and implemented a totally new service in South Africa. They identified the constraints of the current public offering that entail long queues, slow delivery options, pilferage, damages and poor communication ability. Then, through looking at various global options, they designed a suitable product for the South African market. In 2010, Berco launched the Berco Drop Box.

‘Berco Express has identified a need for private consumers to get easy access to courier services at a reasonable price.’

Major accounts: Provides services to many of South Africa’s top blue-chip organisations. During the last three years, growth has come not only from attracting new clients, but also from implementing a broader range of logistic offerings to many key customers






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